How It Works

From First Call to First Booking in 14 Days

We’ve streamlined the onboarding process so you can start earning fast—without the hassle.

The 4-Step Process

Step 1: Free Property Assessment

Timeline: Day 1-3

What Happens:

  • 15-minute discovery call to understand your goals
  • On-site property visit (or virtual walkthrough for remote owners)
  • We assess your property’s STR potential
  • You receive a detailed revenue estimate

What You’ll Get:

  • Projected monthly revenue range
  • Recommended nightly rate strategy
  • Occupancy forecast based on comparable properties
  • Honest feedback on any improvements that could boost earnings
  • Recommended service tier based on your involvement preferences

Your Commitment: 30 minutes of your time. No obligations.

Step 2: Professional Setup

Timeline: Day 4-10

What Happens:

  • Contract signing (simple, month-to-month terms)
  • Professional photography session (20-40 high-quality images)
  • Listing copy written and optimised for search
  • Accounts created on Airbnb, Booking.com, VRBO
  • Dynamic pricing configured based on Adelaide market data
  • Owner portal setup with your login credentials
  • Digital guidebook created for guests

What We Need From You:

  • Property access for photography (2-3 hours)
  • Basic property info (WiFi password, parking details, quirks)
  • Payment details for monthly disbursements
  • Any special instructions or house rules

What You’ll Get:

  • Listing previews to approve before going live
  • Owner portal tour showing all features
  • Direct contact details for your property manager

Step 3: Go Live & Get Booked

Timeline: Day 11-14

What Happens:

  • Listings published across all platforms
  • Launch pricing strategy activated (competitive rates to build initial reviews)
  • Smart-lock codes or key handover arranged
  • First booking typically within 3-7 days of going live

Behind the Scenes:

  • Instant booking enabled for fast conversion
  • Automated guest messaging sequences activated
  • Calendar synced across all platforms
  • Cleaning team briefed on your property

What You’ll Notice:

  • Booking notifications in your owner portal
  • Guest enquiries being handled (you can watch in real-time)
  • Your calendar filling up

Step 4: Collect Passive Income

Timeline: Ongoing

What Happens:

  • We handle 100% of guest communication
  • Cleaners dispatched automatically between stays
  • Issues resolved before you hear about them
  • Monthly payments deposited to your account

Your Monthly Experience:

  • ~5th of month: Receive detailed performance report
  • ~10th of month: Payment deposited to your account
  • Anytime: Check your owner portal for real-time stats

What You Can Expect:

  • 75-85% occupancy (depending on season and property)
  • 4.8+ star average guest rating
  • <15 minute average response time to guests
  • Zero guest contact required from you

The Owner Portal

What You Can See 24/7:

Dashboard Overview: Current month revenue, upcoming bookings, occupancy percentage, review score

Booking Details: Every past and future booking, guest names and contact info, booking source (Airbnb, Booking.com, direct), nightly rates charged, fees and net revenue breakdown

Financial Reports: Monthly statements, year-to-date summaries, expense tracking, tax-ready annual reports

Communication Log: Every guest message (you can read the full threads), issue resolutions, review responses

Calendar View: Real-time availability, blocked dates, pricing calendar

What Makes Us Different

Local Team, Not a Call Centre

Your property manager lives in Adelaide. They know the suburbs, the events, the seasonal patterns. When you call, you get someone who’s been to your property—not a script reader in another state.

Proactive Communication

We don’t wait for you to ask “how’s my property doing?” You’ll receive monthly reports whether you want them or not. Good news, challenges, opportunities—you’ll always know.

Obsessive Quality Control

Every cleaning is photo-documented. Every issue is logged. Every guest review is monitored. We catch problems before they become complaints.

Continuous Optimisation

We don’t just set and forget. We’re constantly adjusting:

  • Pricing based on real-time demand
  • Listing copy based on search trends
  • Amenities based on guest feedback
  • Photography based on what’s converting

Timeline Overview

  • Day 1: Discovery call
  • Day 2-3: Property assessment
  • Day 4: Contract signed
  • Day 5-7: Photography session
  • Day 8-10: Listings created & reviewed
  • Day 11: Go live on platforms
  • Day 14-21: First booking received
  • Day 30: First guest check-in
  • Day 35: First payment to you

Timeline may vary based on property readiness and scheduling availability.

Ready to Get Started?

Book your free property assessment. We’ll visit your property (or do a virtual walkthrough), show you exactly what you could earn, and answer all your questions.

No obligations. No pressure. Just an honest conversation about your property’s potential.

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